Data protection policy

The protection of your personal data is a priority for Faïencerie de Charolles. This privacy policy aims to inform you about how we collect, use, share and protect your personal data when you use our website.

1. Collection and use of personal data

We collect certain personal data when you use our website, including when you make purchases or subscribe to our newsletter. This data may include your name, email address, shipping address, telephone number, payment information, and other information necessary to process your orders.

We use your personal data to:

- Process your orders and provide you with the products and services requested;
- Send you information about our products, promotions and events, if you have given your consent to receive such communications;
- Improve and personalize your user experience on our website. 

2. Sharing personal data

We do not share your personal data with third parties except in the following cases:

- When necessary for the processing of your orders (for example, with our online payment service providers or our carriers);

- If we are legally required to do so (for example, in response to a request from a government authority).

3. Protection of personal data

We implement appropriate security measures to protect your personal data against unauthorized access, misuse or disclosure.

4. Your rights

You have the right to access your personal data, rectify it, delete it or object to its processing. To exercise these rights, please contact us at contact@fdcfrance.com or at the postal address Chemin d’Ouze | 71120 Charolles | France

5. Cookies

We use cookies on our website to improve your user experience. By continuing to browse our site, you consent to the use of cookies in accordance with our cookie policy.

6. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page and will be effective immediately upon posting.

7. Contact

If you have any questions about our privacy policy or would like to exercise your data protection rights, please contact us at contact@fdcfrance.com or at the postal address Chemin d’Ouze | 71120 Charolles | France .

Last updated: 02/05/2024